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Member is trying to add her card to the app. A message came up to say app has a bug clear cache did this an app closes down. Tried again did the same. Can you help?

We do appreciate the attempt of making our work easier, as we asked for scanning item  to go strait away to the basket, however we tried on few items now and they are wrong. Jelly snakes scanning as 11 of them €22 not 1 item €2, Quevers after scan going as Fanta can , happy hippo as pre-workout dragon, squares as Fanta but random price….so on. 

The customer who managed to book in seems to have booked into the wrong course. Is there a way to remove them from the course and transfer them to another?

Would you be able to have a look at our center classes set up?They are coming up on Centumx for me, but not on the app.

When you go into the buy a membership button we get the following below. should it just be the membership type only and then click in for the different price groups. I have a specific price on it and then click that and the different prices come up but can’t go further

If I am on the check-in screen it will only give me the person’s name and ID No, nothing about membership being active / non-active etc.

I am trying to set up our PAYG prices for PAYG customers, but for some reason they are coming up as classes? I need it to be a category on its own like merchandise or supplement, but isn’t a product but a service. I should be able just to click in either Adult pool or gym or both and put it through the till, but I currently don’t have that option or see it? For some reason on the POS side it comes up looking for stock when I have it selected as no stock required, meaning we can’t add it to our basket.

I have just added product ‘PAYG Child’ and now the ‘Status’ cell is not working and there is still no ‘Stock Required’ cell showing in edit. Current stock is still showing PAYG services under current stock as retail products.

If you go to Pool Venue. Click on AVAILABLE Tile 2pm for Sat 06-01-2024 , it does not open the POP-UP PAYG screen but if I clicked on the 8.30AM AVAILABLE TILE it will open the POP=up screen??

Is it possible to take the PAYG section off our customer app as they don’t have to prebook for the pool or gym.

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